Heylen Vastgoed - Makelaar - Leuven

A big shout out to Cindy V.!!! 🫶👍 Wat deze vrouw allemaal voor ons gedaan heeft zie je tegenwoordig niet meer! Vriendelijk, menselijk, begripvol, behulpzaam, luistert naar je, doet wat ze zegt,… Bon, de drijvende kracht van de zaak naar mijn mening! Een voorbeeld voor velen als het op communicatie aan komt! 💪🥂🥳 #werknemervanhetjaarisCindy!

Garagebox via Heylen-Leuven verkocht : ging vlot, goede opvolging en altijd onmiddellijke respons bij onze vragen.

Zo een vriendelijke mensen ik ben super goed geholpen geweest!☺️

I am only stating the facts here (so readers can judge for themselves)! I submitted an application to Heylen Vastgoed - Makelaar - Leuven, after viewing an apartment. Few days later, they confirmed that the owner accepted my application and agreed to let me move in on 1st of the month. The email also came with a caveat that if I withdraw my application, I will have to pay a penalty of 500 Euro. For past 15 days, I kept asking when I can sign the contract and there was no reply. Finally, their executive told me abruptly that I cannot move in on 1st, I can only move in on 15th. Since there was a penalty involved, I had stopped viewing other houses and terminated my ongoing housing contract with my current owner as well. Basically, I had nowhere to live after 1st. Heylen Vastgoed executives also told me that if I move in on 1st, the house will not be clean. The contract says that the house will be handed over in a clean condition. These are evidently contradicting. When I stated these points, they sent me an email saying the owner has rejected my application! I registered a complaint in their website, but there was no reply.. ever.

Highly unreliable company; they do not follow the rules nor what they promise, leaving people hanging. Best is to stay away as they cannot be trusted.